More often than not, the presenting problem isn’t the problem—it’s a symptom of something deeper, requiring a new way of thinking.
I’d love to learn what problems you’re facing and how I can help.
Below are a few past case studies where I’ve helped solve similar problems:
Challenge: Career anxiety was a hidden barrier preventing students from securing jobs and engaging in professional development. Students were stuck in a fear mentality of right versus wrong, causing career related decision paralysis. This issue was not initially recognized by the institution, which focused on skills training without addressing psychological barriers.
Solution: Conducted student needs assessments and behavioral analysis, leading to the creation of a career anxiety reduction curriculum incorporating cognitive-behavioral strategies, and experiential learning such as applied improvisation exercises.
Impact: Increased student participation in career programs, improved job placement rates, and established a scalable model for student success.
Challenge: Leadership initially believed that individual performance was the primary barrier to speed to productivity; however, the true issue was a lack of collaborative learning opportunities in a remote-first environment.
Solution: Analyzed onboarding timelines, conducted interviews, and identified knowledge-sharing gaps. Developed a global mentorship program, an in-person learning intensive, and a monthly learning community for managers to drive engagement and peer learning.
Impact: Enhanced support for new employees, recognition for legacy employees, increased employee participation in professional development, increase in raises, promotions, retention, and improved cross-functional collaboration across global teams.
Challenge: Employees were experiencing severe burnout. Leadership initially attributed this to the nature of the work, believing burnout was inevitable. After conducting interviews and analyzing workflows, identified the high burnout and inefficiencies stemmed from fragmented knowledge management, leading to repeated work, information silos, confusion, and delays.
Solution: Led a systems redesign by researching, selecting, and implementing a knowledge base management platform, and providing org-wide training to drive adoption.
Impact: Increased knowledge accessibility, reduced redundant work, deconstructed work-silos, and improved overall efficiency, translating to significant productivity gain.
Challenge: The conference’s narrow thematic scope limited the diversity of proposals and constrained the broader application of applied improvisation across industries.
Solution: Designed a multi-track conference structure to expand proposal opportunities, attracting speakers and practitioners from new sectors, disciplines, and global perspectives.
Impact: Increased the number of submitted proposals, broadened the application of applied improvisation into new fields (e.g., healthcare, social impact, etc.), and strengthened the conference’s reputation as a cross-industry thought leadership event.
Challenge: Client wanted to learn improv to enhance their business and sales skills. Due to their demanding schedule, they insisted that traditional group classes were out of the question—one-on-one coaching was the only way forward. Non-negotiable.
Solution: Customized classroom exercises for a solo setting, provided a curated list of books, articles, recorded sets, and interviews on improv. Designed structured homework assignments on deconstructing common improv approaches and tropes. We even improvised together in their sleek NYC office—just the two of us.
Impact: Gained a deeper understanding of improv principles and how they apply to business communication. Developed greater adaptability in high-pressure situations, improved their ability to think on their feet, and refined their storytelling skills to build stronger connections in sales conversations. The tailored approach allowed them to integrate improv techniques into their work at their own pace, leading to increased confidence and a more engaging presence in client interactions.